Now Hiring: Membership & Development Associate

Department: Administration
Location: Provincetown, Massachusetts
Hours: Regular Part-Time (up to 24 hours per week), Non-Exempt
Reporting to: Chief Development Officer

The Provincetown Art Association and Museum is a nationally recognized, year-round cultural institution that fuses the creative energy of America’s oldest continuous arts community with the natural beauty of Outer Cape Cod that has inspired artists for generations.

SUMMARY OF POSITION

The Membership & Development Associate is a regular part-time position that works closely with the Chief Development Officer. The position plays a key role in overseeing PAAM’s membership program and provides vital support to our development and fundraising functions, principally in the areas of events and gift processing. Activities include day-to-day program management, planning, communications, and financial reporting. The Membership & Development Associate works directly with PAAM’s customer relationship management (CRM) system used to document membership and donor relationships and keeps it accurate and up-to-date. This position also is responsible for organizing PAAM member exhibitions and developing collateral related to each exhibition.

JOB RESPONSIBILITIES

  • Manage the administrative component of PAAM’s Membership program.
  • Maintain membership and donor records, including the entry and import of member and donor data into our CRM and ensure its integration with PAAM’s other databases.
  • Support, update and improve the membership onboarding process and CRM database, in collaboration with Chief Development Officer,
  • Process memberships and donations, including the preparation and mailing of membership cards, donor acknowledgements, and renewal letters.
  • Communicate regularly with members to answer inquiries via email, phone, and in person.
  • Organize membership exhibitions, including open, juried, and 12×12 shows. Coordinate art drop-off, sales, and pick-up, and maintain records of transactions. Work with PAAM’s Collections Manager and Archivist/Photographer to prepare the exhibitions, including coordination of installation and deinstallation. Create exhibition collateral including labels, checklists, wall texts, etc.
  • Support the planning and execution of other membership and fundraising events, including the Annual Meeting, the PAAM Party, the Secret Garden Tour, PAAM Circle activities, and the 12×12 online auction.
  • Coordinate volunteers and assign tasks for events.
  • Generate membership and donor reports and database queries for accounting purposes.
  • Prepare workbook for monthly reconciliation between Finance and Administration of on-line purchases and any non-bookstore financial transactions. Manage weekly bank deposits from on-line payment processing platform.
  • Manage vendor relationships for events and any on-site rental agreements for outside events at PAAM.
  • Research and provide data to assist in grant writing opportunities, as needed.
  • Model and encourage equitable decision-making and enable the organization to reflect an inclusive culture and values.
  • Provide additional administrative support as needed.
  • Other related duties as assigned.

These responsibilities are a guide to the work that the incumbent will initially be required to undertake. They may be modified to meet changing circumstances and institutional needs.

POSITION REQUIREMENTS

Education

  • A Bachelor’s degree with coursework in museum studies, art, art history, history, or related field. Equivalent experience can substitute for degree.

Knowledge and Experience

  • Experience in a museum, arts/culture organization, education and/or nonprofit organization, ideally in a development or membership role.
  • Demonstrated proficiency using a wide range of software, including Google Workspace, Microsoft Office, and Adobe Creative Cloud (in particular InDesign and Acrobat).
  • Demonstrated passion for the visual arts.
  • Preferred: Experience with membership/donor CRM systems (such as Veevart, SalesForce, Abila, Tessitura, Blackbaud, or similar) and mobile fundraising/auction/ticketing platforms (such as GiveSmart, Classy, GiveButter, or similar) is desirable though not required.

Skills

  • Excellent communication skills, both written and oral.
  • Exceptional planning and organizational skills with the ability to manage multiple projects simultaneously and pay close attention to detail.
  • Capacity to work effectively as a team member and take the lead when appropriate.
  • Versatile interpersonal skills with the ability to develop and maintain relationships across diverse communities and with a wide variety of PAAM stakeholders, including members, donors, museum visitors, and vendors.

To apply, please send cover letter, resume and two writing samples to cmccarthy@paam.org